KeyShopper

The personal shopping assistant in your customers' hands

 

 

KeyShopper is an API enabling a personal shopping assistant solution to be quickly put in place for in-store customers, accessible via smartphone or tablet. The solution is connected via the KeyBuild middleware to your product catalogue and your information system, and can be linked to your m-commerce or CRM services or independent of them.

KeyShopper brings together an array of standard or custom services to help your customers simplify their shopping before, during and after the point of sale visit:

  • Store locator
  • Product catalogue, product locator, customer reviews
  • Shopping guides, pricing information, comparison tools
  • Access to the brand or retailer universe
  • Shopping list
  • EAN and QR code scans
  • Store check-in (via QR codes, NFC, beacon or ultrasound)
  • Access to contextualised and geolocated promotions
  • Access to persistent shopping baskets
  • Interaction with the sales force
  • Interaction with in-store terminals

 

MOBILE FIRST : EXPLOITING THE DEVICE'S POTENTIAL TO THE FULL

Contextualised use is possible via camera, GPS, Bluetooth /beacon/ ultrasound interactions, text and notifications, according to whether your customer is at home, on the move or in-store.

In KeyShopper, the brand or retailer has an invaluable tool for increasing the average basket, the conversion rate and customer satisfaction.